Posted On 23 April 2018 By MicroPyramid
In any business communication among employees, customers, users and clients are very important. To collaborate and communicate in Salesforce we use communities. Communities will make sure that the customers get solutions to their queries in one place.
Posted On 17 April 2018 By MicroPyramid
Apex provides collections such as List, Set, Map. These are similar to arrays, but these collections have advanced features and easier methods than an array. Set is a collection of unordered elements and don't contain any duplicate values.
Posted On 28 February 2018 By MicroPyramid
Salesforce is used by many users whose native languages are different, If the application doesn't have any Multilanguage feature, it would be difficult for the users to use it. So, in Salesforce we have Custom Labels where multilanguage applications can be created.
Posted On 19 February 2018 By MicroPyramid
In any Organization, Support is important to enhance good relationship with their customers. In Salesforce, whenever a customer mails any need of support or interaction with the organization, then the mail is automatically converted into case and assigned to the certain user based on the subject and information available in that mail. In this, we will look into Email-to-Case and On-Demand Email-to-Case.
Posted On 16 February 2018 By MicroPyramid
In salesforce organization, when you have to work on lot of leads and each lead will be at different stage. To make it easier to manage all those leads you should automate your business process, you can do it by creating reminders such that you won't miss anything on anyone.
Posted On 10 February 2018 By MicroPyramid
Customers have their own organizations in a shared platform. Sometimes, one organization may require to fetch data from the other one. To share data between two organizations, there are some methods in salesforce, one of them is establishing Salesforce to Salesforce connection in both organizations.