Frequently Asked Questions
Answers about how we work and about our web app, mobile app, CRM, and custom software services.
Company & Experience
What's the story behind MicroPyramid?
MicroPyramid was established in 2014 as a software development company. In 12+ years we have delivered 50+ projects for startups and enterprises across the USA, Canada, Australia, Singapore, the Netherlands, the UK, and Germany.
What kind of team will I be working with?
You'll collaborate with our senior engineers, who specialize in web development, mobile apps, cloud solutions, AI/ML, and DevOps. Senior engineers stay on your project from discovery through release. We use AI-assisted engineering, and a senior engineer reviews every change.
Where are MicroPyramid's offices located?
We have offices in Plano, Texas (United States), Sharjah (United Arab Emirates), and Hyderabad (India).
Services & Technologies
What IT services does MicroPyramid specialize in?
We build custom web applications, iOS and Android apps, CRM systems, e-commerce platforms, and AI features, and we handle cloud migration and DevOps.
What technologies does MicroPyramid use for development?
Our tech stack includes Django, React, Angular, SvelteKit, Flutter, Salesforce, AWS, GCP, Azure, Docker, Kubernetes, AI/ML frameworks, and modern DevOps tools. We pick the stack based on your existing systems, your team, and the requirements, not a house default.
What industries has MicroPyramid worked with?
Our published case studies cover CRM SaaS, financial wellness, fire safety compliance, pet services, developer education, music education, AI products, and a UK digital agency. You can read each one on our portfolio page.
Project Process & Security
How quickly can MicroPyramid start working on my project?
We reply to every enquiry within 24 hours and book a discovery call at a time that suits you. Development starts once discovery has settled the scope, requirements, and technical approach.
What approach does MicroPyramid take to project management?
We work in short sprints with a shared backlog and regular demos, so you see working software as it is built and can reprioritise as you learn.
Does MicroPyramid offer SLAs and NDAs?
Yes. We sign an NDA before you share confidential information, and support engagements can include an SLA with agreed response times. You own 100% of the code and IP we write for you.
Business Solutions & Innovation
Do you develop both web and mobile applications?
Yes, we develop responsive web applications using React, Angular, SvelteKit and native/cross-platform mobile apps using Flutter, React Native for iOS and Android platforms. The same team can build the backend API that both the web and mobile apps use.
Can you help migrate our legacy systems to modern platforms?
Yes. We modernize legacy systems, migrate them to the cloud, and handle framework and platform upgrades. We start by assessing the current system, then migrate in phases with a planned cutover, data validation, and a rollback plan to keep downtime to a minimum.
What kind of CRM solutions do you build?
We build custom CRM systems around your sales process, including lead management, sales pipeline tracking, customer communication tools, reporting dashboards, and integrations with existing business tools and Salesforce platforms.
How do you stay current with emerging technologies?
We use AI-assisted engineering in daily delivery, with human review of every change, and we build and run our own products, such as the open-source BottleCRM, on current frameworks.
Ready to Start Your IT Project?
Tell us about your web app, mobile app, or custom software project. We reply within 24 hours.