AI agent development for startups and SMBs, built to reach production

We build AI agents that do real work inside the systems you already run: your app, your CRM, your documents and your helpdesk. Every agent ships with the evaluations, audit trails and cost controls that get it past the pilot, built by experienced Python engineers.

12+ years experience 50+ projects delivered Evaluated before launch You own all code & IP

Why Agent Pilots Stall, and What We Do Instead

Gartner predicts over 40% of agentic AI projects will be canceled by the end of 2027. The model is rarely the problem. These four gaps usually are.

It never touched real systems

The demo ran on sample data. In production the agent needs your APIs, your CRM, your database and your permissions.

What we do: We integrate through your APIs or MCP tool servers with scoped, least-privilege access from the first sprint.

Nobody could say if it was right

Without a test set, accuracy is a feeling, and one confident wrong answer is enough to kill trust.

What we do: We build an evaluation set from your real cases before launch and rerun it on every change.

Costs nobody modeled

Agents call models many times per task, so spend can grow faster than usage.

What we do: We measure cost per task, then use model routing, caching and token budgets to keep it predictable.

No audit trail or human checkpoint

Risk and compliance teams cannot sign off on actions they cannot see or stop.

What we do: Every action is logged, and high-risk steps wait for a person to approve them.

AI Agent Development Services

From a single task-completing agent to workflows that run across your systems, with the integration, evaluation, and guardrails that make them safe to run.

Custom AI Agents

Task-completing agents that plan, call your tools and APIs, and finish multi-step work, not just chat back at the user.

  • Goal-driven planning & reasoning
  • Tool / function calling
  • Human-in-the-loop checkpoints

Tool & System Integration

Wire agents safely into the systems they act on: your APIs, databases, SaaS tools, and internal services.

  • API & MCP tool servers
  • CRM, ERP & helpdesk hooks
  • Scoped, auditable permissions

Evaluation, Guardrails & Monitoring

The part most demos skip: measuring whether the agent is actually correct, safe, and cost-controlled in production.

  • Eval suites & test cases
  • Guardrails and fallbacks
  • Tracing, cost & latency monitoring

Agentic Workflow Automation

Replace brittle manual or rules-based processes with agents that read context, decide, and act across your systems.

  • Document & ticket triage
  • Research and data gathering
  • Back-office process automation

RAG-Grounded Agents

Agents that retrieve from your own documents and data before they act, so answers and decisions stay grounded in fact.

  • Vector search over your data
  • Source citations
  • Reduced hallucination risk

Best Fit For

  • teams with a real multi-step task to automate, not just a chatbot that answers FAQs
  • teams whose AI pilot worked in a demo but never made it into production
  • teams that need the agent grounded in their own data, tools, and permissions
  • teams that want evaluation, audit trails, and cost control, not a demo that breaks in production

Not the Right Fit When

  • a static FAQ bot with no actions, where a simple RAG assistant is the better fit
  • fully autonomous, unsupervised control over high-risk actions with no human checkpoints
  • "add AI" as a marketing slogan with no concrete task, data, or workflow behind it
  • expectations of 100% accuracy with zero evaluation, oversight, or fallback design

If you need a grounded assistant or doc search rather than actions, see AI Knowledge Assistants, or AI Features in Your App to embed one capability in your product.

Platform Agent, No-Code, or Custom?

The honest version of the trade-off, so you only invest in a custom build when it actually pays off.

Agents in tools you already pay for

Strong at

Copilot, ChatGPT Enterprise, Agentforce and similar: fast to switch on, with security your IT team has already approved.

Watch out for

They work inside one vendor's world. Cross-system workflows, your own rules, and measurable accuracy are hard to get.

Pick when

Pick when the task lives inside that one platform and general help is enough.

No-code agent builders

Strong at

n8n, Zapier and similar tools get a first workflow running without engineers.

Watch out for

They hit a wall on real permissions, evaluation, and cost control, and are hard to debug when they misbehave.

Pick when

Pick for low-stakes internal automations where an occasional error is acceptable.

Custom agent on your systems (what we do)

Strong at

Built around your task, grounded in your data, wired into your systems, evaluated, and monitored in production.

Watch out for

Needs engineering investment up front, worth it when the workflow is core, sensitive, or high-volume.

Pick when

Pick when the agent touches real systems, real data, or real customers and has to be trusted.

How We Build an Agent You Can Trust

Reliability comes from the order of operations: task and evaluation first, autonomy last.

1

Pin Down the Task

We define the specific task, the systems involved, and what "good" looks like, before writing agent code. Most failed agents skipped this.

2

Prototype the Loop

We build the smallest working agent loop against real data and tools, so you see real behaviour early instead of a scripted demo.

3

Ground, Integrate & Guard

We add retrieval, tool access with scoped permissions, human checkpoints, and guardrails so the agent is safe to run.

4

Evaluate & Ship

We measure accuracy and cost against a test suite, add tracing and monitoring, then ship in stages with a human in the loop.

Start With an Agent Pilot Sprint

A fixed-scope first step on one real workflow. You see measured accuracy and cost per task before you commit to a production build.

1

Agent Pilot Sprint

One real workflow, built and measured on your data, so you decide whether to scale on evidence rather than a demo.

  • One workflow built and running on your own data
  • An evaluation set that measures accuracy before launch
  • Cost per task and a production rollout plan
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2

Production Rollout

Harden the pilot and ship it in stages, with a person approving high-risk actions until the numbers say otherwise.

  • Scoped permissions and audit logging
  • Monitoring, tracing and alerts
  • Staged rollout with human approval
3

Run & Improve

Keep the agent accurate and affordable as your data, models, and workflows change.

  • Evaluation reruns on every change
  • Cost per task tracked and tuned
  • Model upgrades and new workflows

AI Agent Technology Stack

Model-agnostic by design. We pick the model, framework, and data layer that fit your task, budget, and data residency.

Models

  • Claude (Anthropic)
  • OpenAI / GPT
  • Open models (Llama, Mistral)
  • Model Context Protocol (MCP)

Orchestration & Retrieval

  • LangGraph, OpenAI Agents SDK, Claude Agent SDK
  • pgvector / PostgreSQL
  • Pinecone / Qdrant
  • Redis & queues

Engineering & Ops

  • Python / FastAPI / Django
  • Docker
  • AWS / GCP
  • Tracing & evals (LangSmith)

Frequently Asked Questions

Straight answers to what founders and product leaders ask us before building an agent.

What is an AI agent?

An AI agent is software that uses a large language model to plan and complete a multi-step task with limited supervision. It decides what to do, calls tools or APIs to take real actions, observes the result, and continues until the task is done. Unlike a chatbot that only replies with text, an agent can read context, retrieve data, and act inside your systems.

How is an AI agent different from a chatbot or a RAG assistant?

A chatbot answers questions in text; a RAG assistant answers questions grounded in your documents; an AI agent goes further and takes actions: calling tools, updating records, or running a multi-step workflow to actually complete a task. Many real systems combine all three: retrieval to stay grounded, conversation for the interface, and agentic tool-calling to get work done.

When should we build a custom agent instead of using a copilot or platform agent?

Use the agents built into tools you already pay for (Copilot, ChatGPT Enterprise, Agentforce) when the task lives inside that one platform. Build a custom agent when the task spans several systems, needs your private data and permissions, must follow your own rules, or has to be measured and trusted in production, which platform agents and no-code builders cannot do reliably.

How do you stop an AI agent from hallucinating or taking wrong actions?

We ground the agent in your real data with retrieval and citations, scope its tool permissions so it can only do safe things, add human-in-the-loop checkpoints before high-risk actions, and build an evaluation suite that measures accuracy on real cases. Guardrails, fallbacks, and production monitoring catch the rest. This evaluation layer is what separates a reliable agent from a demo.

How do you keep the running cost of an agent under control?

We measure cost per task during the pilot, then route simple steps to smaller models, cache repeated context, set token budgets, and track spend in production. That keeps cost predictable as usage grows, and tells you before launch what each completed task will cost.

What does an Agent Pilot Sprint include?

It covers one real workflow, built and running on your own data; an evaluation set that measures accuracy before launch; and the cost per task with a production rollout plan. It is a fixed-scope first step, so you decide whether to take the agent to production based on measured results, not a demo.

Which models and frameworks do you use to build agents?

We are model-agnostic and choose per use case: Claude (Anthropic), OpenAI GPT models, or open models like Llama and Mistral where data residency or cost matter. We build with Python, FastAPI, and Django, orchestrate with LangGraph or the OpenAI and Claude agent SDKs, connect tools via the Model Context Protocol (MCP), retrieve with pgvector or Pinecone, and trace and evaluate so the system stays measurable.

How long does it take to build a working AI agent?

It depends on the task, how many systems the agent touches, and how much evaluation the risk level demands. We start with a fixed-scope Agent Pilot Sprint on one real workflow, which gives you a working agent, measured accuracy, and a fixed estimate for the production build. From there we add grounding, integrations, guardrails, and evaluation before a staged rollout with a human in the loop.

Do we own the agent and the code?

Yes. You own all source code, prompts, evaluation suites, and intellectual property we produce. Everything is committed to your repositories as we build, with no lock-in, so you can run, extend, or bring the work in-house at any time.

Turn a Workflow Into a Working Agent

Bring us a real task (document processing, back-office automation, support, research, or an in-product copilot). We will tell you honestly whether an agent fits, then build one you can trust in production.

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