Salesforce Managed Services: Admin, Support, and Training in One Team
One established team handles your admin requests, configuration changes, reports, development fixes, and user training, with support hours agreed upfront to match your team.
What Managed Services Cover
Six areas we take on, from daily admin tickets to Apex fixes.
System Administration
Users, roles, profiles and permission sets, sharing rules and org-wide defaults, login policies and single sign-on, and the day-to-day admin requests your team raises.
Reports & Dashboards
Custom reports and dashboards for pipeline, forecast, and service metrics, with scheduled delivery, updated as your questions change.
Configuration & Customization
Ongoing configuration changes, Flow automation, approval, assignment, and escalation rules, and moving retired Workflow Rules and Process Builder automations to Flow.
Data Management
Data quality checks, deduplication, data loads, org merges, and backup setup with restore testing.
Development Support
Apex, triggers, and Lightning components as needed, plus fixes for governor-limit errors and slow record pages, deployed from a sandbox.
End-User Support & Advice
A support queue for your users' tickets and how-to questions, with response times agreed upfront, plus advice on AppExchange apps, licences, and editions.
Salesforce Training Programs
Role-based training for users, admins, and managers, delivered on your own org.
User Training
Training for end users on navigation, list views, reports, dashboards, and daily Salesforce work.
Administrator Training
Admin training on the security model, data loads, Flow automation, and Experience Cloud portal management.
Manager Training
Training for sales and service managers on team dashboards, campaign tracking, forecasting, and reporting.
Why Choose Our Managed Services?
What changes when one team looks after your org.
Lower Admin Overhead
One team covers admin, development, and support, so you do not hire for every skill
Agreed Support Hours
Support hours agreed upfront to match your team
Adjustable Hours
Change support hours as your user base and backlog change
Established Team
Experienced admins and developers, with AI-assisted work reviewed by a person
Release Readiness
Each Salesforce release is checked against your org in a preview sandbox
Admin Off Your Plate
Sales and ops staff stop doing part-time admin work
Related Salesforce Services
Other Salesforce work we take on
Let Us Manage Your Salesforce Platform
Tell us your org size, your open requests, and the support hours you need. We reply within 24 hours.