Salesforce recently has come up with the latest cloud technology which is the sales cloud 360 which is a digital first approach that combines new sales features and the partner’s business to help them expand their customer base and generate more revenue.Sales cloud 360 is aimed at redefining the customer experience that is offered by businesses and also provide a platform for companies that are looking to blend virtual and face to face customer meeting to analyze more about the leads.Salesforce sales cloud is one of the most flexible and scalable technology that can be used by business irrespective of its size to generate revenue and boost productivity.
According to some statistics, 61% of the people believe that their roles have changed completely during this covid . Even after sales people can get back to the roads,51% of the people preferred working from their homes and wanted to avoid travel and very few people preferred going back to their offices.This shows how vital it is for businesses to move to digital in order to sustain. For, CEO’s who expect a good growth rate should quickly start adapting to this new technology and create new sales processes to sustain in this competition.
“Salesforce created the playbook for sales 22 years ago, and today we’re rewriting it for an all-digital world,” said Warren Wick, EVP AMER Commercial Sales and Chief Revenue Officer, Sales Cloud. “Over the past year, we held more than six million calls with customers to understand what they needed to be successful as they worked to transform their business with more urgency than ever before. We’ve reimagined Sales Cloud to guide every company as they rethink the digital sales experience, from leads to coaching to processing revenue.”
On March 24, 2021 sales force launched sales cloud 360 and this cloud offers 7 new features that help companies to scale up their businesses. Some of the features that are mentioned in this article are already released and some features will be launched in the coming few months. Now let's look at the features of sales cloud 360 and Salesforce sales cloud.
In a nutshell salesforce sales cloud provides all the necessary features that are required for any type of businesses irrespective of the size. Apart from the above mentioned points, salesforce is also rolling out some interesting updates in the coming winter21, which might be much more useful to scale up your businesses and generate more revenue and increase your profits.
Micropyramid is a software development and cloud consulting partner for enterprise businesses across the world. We work on python, Django, Salesforce, Angular, Reactjs, React Native, MySQL, PostgreSQL, Docker, Linux, Ansible, git, amazon web services. We are Amazon and salesforce consulting partner with 5 years of cloud architect experience. We develop e-commerce, retail, banking, machine learning, CMS, CRM web and mobile applications.
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