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In Salesforce, relationships are used to create a link between objects. Whenever user clicks on particular object they can view its data and related data of that object. There are many relationships in salesforce, one among them is Master(parent)-detail(child) relationship.

In any business importing and exporting of data is very important. Only to some extent, we can enter the data manually in the fields of any organization, So when there is a requirement for bulk upload of data, there are many tools available. In Salesforce, we use Data loader to export or import bulk data into the organization.

When you want to send information from Salesforce organization to any third party external service, Outbound messaging is used in Salesforce. It is a part of workflow rule, like whenever an action is triggered and an Outbound message is defined for that particular action, then the information will be delivered to external service as specified.

As we know there will be role hierarchy in many organizations and permissions are assigned according to their roles. So, When a record or data is updated or inserted then automatically it should be approved by some assigned user. To do this In salesforce, we use Approval process method to automate the functionality.

In the salesforce organization, when you are building a component or application, it's important to know how the component or application should be distributed to other organizations or customers. So for this, we have packages in salesforce in which developed components and applications can be combined and distributed to other salesforce organizations. In this, we have defined different types of packages and their usage.

For any type of CRM, we will receive various emails from different external systems. To create or save the information received via emails in Salesforce, we have Email Services known as Inbound Email Service

Apex provides collections such as List, Set, Map. These are similar to arrays, but these collections have advanced features and easier methods than an array. We will see about List, which is used widely in salesforce.

Salesforce is more than just a CRM. Micropyramid's salesforce services offers cloud services that can be integrated with CRM to enhance functionality.

The Salesforce Development best practices are a great way to maintain your customers after understanding the requirement and needs of your customers well.

Know why businesses are opting for Salesforce Einstein Analytics in their line of work. Learn, How Salesforce can be beneficial to all industry verticals.