MicroPyramid Blog

Custom labels are translatable text values you define once and reference from Apex, Visualforce, Aura, LWC, and Flow. This guide covers how to create ...

Email-to-Case turns inbound support emails into Salesforce Case records. Compare standard vs On-Demand Email-to-Case, then follow exact Setup steps fo...

Set reminder pop-ups on Salesforce Tasks and Events, then automate reminder emails and follow-up tasks with Flow. Learn why Workflow Rules and Process...

Salesforce Live Agent (later Chat) is being retired. Learn why Messaging for In-App and Web (MIAW) is the current standard for live chat and how to mi...

Salesforce has three package families — unmanaged, managed (1GP and 2GP) and unlocked. This 2026 guide compares them in one table, explains the Salesf...

Salesforce has no one-click "email this Public Group" button. Learn two reliable ways to email all members of a Public Group: a modern Apex approach t...

A workflow field update automatically changes a field value when a Workflow Rule fires. Here is how it worked — and why Salesforce now wants you on a ...

A 2026 guide to custom list views in Salesforce Lightning: create and name a view, build filters with filter logic and relative date literals, pick co...

Salesforce Live Agent, later renamed Chat, is on a retirement path. This is a historical reference for a basic Live Agent implementation, plus why new...

Salesforce Process Builder is being retired in favour of record-triggered Flow. Here is how Process Builder worked, a Workflow Rules vs Process Builde...

Opportunity Splits in Salesforce credit multiple team members on one deal. Learn how to set up the Opportunity Team, enable revenue and overlay splits...

A practical 2026 guide to generating PDFs in Salesforce with a Visualforce page and the renderAs="pdf" attribute: page layout with @page CSS, headers ...