Salesforce Managed Services

Dedicated Salesforce Support for Maximum ROI

Let our certified experts handle your Salesforce administration, support, and optimization while you focus on growing your business. Flexible managed services from 9-5 support to 24/7 coverage.

24/7
Support Available
99.9%
Uptime Guarantee
12+
Years Experience
50+
Projects Delivered

Comprehensive Managed Services

From daily administration to strategic optimization, our managed services cover every aspect of your Salesforce platform.

System Administration

Complete user management, permissions setup, security configuration, and day-to-day Salesforce administration tasks.

User ManagementPermission SetsSecurity SettingsData Maintenance

Reports & Dashboards

Custom report development, interactive dashboards, and actionable analytics to drive business decisions.

Custom ReportsExecutive DashboardsKPI TrackingData Visualization

Configuration & Customization

Ongoing platform configuration, workflow automation, and process optimization tailored to your business needs.

Workflow RulesProcess BuilderPage LayoutsValidation Rules

Data Management

Data quality maintenance, deduplication, migration support, and backup management for data integrity.

Data CleansingDeduplicationData MigrationBackup Management

Development Support

Apex development, Visualforce pages, Lightning components, and custom trigger development as needed.

Apex DevelopmentLightning ComponentsTriggersAPI Development

End-User Support

Dedicated support desk for your team with quick issue resolution and best practice guidance.

Help DeskIssue ResolutionBest PracticesUser Guidance

Salesforce Training Programs

Empower your team with comprehensive training tailored to their roles and responsibilities.

User Training

Comprehensive training for end-users on platform navigation, list views, reports, dashboards, and daily Salesforce operations.

Platform Navigation
Custom List Views
Email Templates
Standard Reports

Administrator Training

In-depth training for admins covering security models, data management, workflow automation, and advanced configuration.

Security Models
Data Uploads
Workflow Rules
Portal Management

Manager Training

Leadership-focused training on team management, marketing coordination, campaign tracking, and executive reporting.

Team Dashboards
Marketing Campaigns
Performance Metrics
Mass Email

Support Areas We Cover

Our managed services span across all aspects of Salesforce administration, development, and strategic advisory.

Standard Administration

  • User & permission management
  • Custom reports & dashboards
  • Field customization
  • Workflow development
  • End-user support
  • General troubleshooting

Advanced Administration

  • External system integrations
  • User experience optimization
  • Advanced analytics
  • Release planning
  • User adoption strategies
  • Complex configurations

Development Services

  • Apex & trigger development
  • Visualforce & Lightning
  • Data migration
  • Third-party tool setup
  • Process automation
  • Performance optimization

Advisory & Consulting

  • AppExchange evaluation
  • Release education
  • Best practice guidance
  • Roadmap planning
  • Architecture review
  • Strategic recommendations

Why Choose Our Managed Services?

Partner with MicroPyramid to maximize your Salesforce investment and free your team to focus on what matters most.

Cost Effective

Reduce total cost of ownership with predictable monthly pricing

24/7 Availability

Flexible support from 9-5 weekdays to round-the-clock coverage

Scalable Support

Easily scale resources as your user base and needs grow

Expert Team

Certified Salesforce professionals at your fingertips

Proactive Monitoring

Prevent issues before they impact your business

Focus on Growth

Let your sales team focus on revenue, not administration

What Our Managed Services Team Does for You

From day-to-day administration to strategic optimization, our certified Salesforce experts become an extension of your team.

Outsourced system administration
Configuration updates & optimization
Custom report & dashboard development
User onboarding & refresher training
Data quality reviews & best practices
Flexible service level agreements

Ready to Get Started?

Let's discuss how our managed services can help your organization get more from Salesforce.

Schedule a Consultation

Let Us Manage Your Salesforce Platform

Focus on your business while our certified experts handle your Salesforce administration, support, and optimization.