MicroPyramid Blog

In every case, it’s hard to deal with tables containing a huge number of records. You can make skinny tables to contain oftentimes utilized fields and...

Customers can submit their cases directly in their website using a simple web-to-case form. These forms are used to convert submitted information into...

Salesforce Object Query Language(SOQL) is used to fetch the data from Sobject in salesforce organization. As we know SQL is used by .Net developers to...

Apex provides collections such as List, Set, Map. Each collection has its own properties and characteristics that make them to use widely in salesforc...

Customers in these days expect quick resolutions to their queries. In Salesforce, to resolve queries for the customers in a fast and efficient manner,...

In many businesses, when customers raise cases, and they are assigned manually to the agents by looking over the case details. But nowadays, cases are...

In Salesforce, when you go to the home page of any object, you will get to see a standard view of records in that object. If you want to look at the i...

In Salesforce, field update is used to change or update field records. This can be done by a creating field update actions and associating them with w...

Web-to-lead allows you to create a lead record in Salesforce whenever a visitor submits contact information on your website. This all can be done by c...

In Salesforce it is quite difficult to send email to users individually when there are many. So, upon creating public groups with required users worki...