Salesforce Sales Cloud is a platform designed to enhance Customer Relationship Management (CRM) performance in terms of support sales, marketing cloud and customer support for both business-to-business(B2B) and business-to-customer(B2C).
Sales cloud refers to sales module in salesforce.com which includes features as web-to-lead to support online leads.Sales cloud implements sales and marketing for business development. It is great for small and mid level sales groups.
We have seen its success both internally and with all our customers as it smoothly and continuously brings customer information together in one integrated platform, allowing entrepreneurs and end users to track company or individual performance in real time.
Sales cloud keeps the customer information in one place and gives the intelligent alert about the leads.Sales cloud is created to use it like a customer website.Sales cloud provides data to sales representatives, managers and leadership, allowing them to connect with customers and focus on the needs.
Sales Cloud is built on a robust and flexible security architecture which is trusted by financial services, healthcare, and also by government. It provides security and control on everything from user and client authentication by administrative permissions for accessing the data and sharing the model.
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