Posted On 30 November 2017 By MicroPyramid
In Salesforce, field update is used to change or update field records. This can be done by a creating field update actions and associating them with workflow rules, approval processes or entitlement processes.
Posted On 29 November 2017 By MicroPyramid
In Salesforce, when you go to the home page of any object, you will get to see a standard view of records in that object. If you want to look at the important and useful records of an object in the form of a list, Custom List views are created.
Posted On 27 November 2017 By MicroPyramid
In many businesses, when customers raise cases, and they are assigned manually to the agents by looking over the case details. But nowadays, cases are automatically escalated to the support agents by providing rule criteria. In Salesforce, we use escalation rules to automatically escalate cases.
Posted On 24 November 2017 By MicroPyramid
Apex provides collections such as List, Set, Map. Each collection has its own properties and characteristics that make them to use widely in salesforce. One of them is Map and we will see about it.
Posted On 24 November 2017 By MicroPyramid
Customers in these days expect quick resolutions to their queries. In Salesforce, to resolve queries for the customers in a fast and efficient manner, we have Live Agent. This live agent provides customers the ability to interact with the support agents.
Posted On 30 October 2017 By MicroPyramid
Using SQL Queries in Django ORM - Filtering extra objects within in a single query, to reduce the number of queries.
Posted On 30 October 2017 By MicroPyramid
Sublime text editor comes with its basic setup as a normal text editor. We need some set of plugins to make it useful for any realtime development. In this blogpost we list ten plugins that will be useful for your daily python/Django development.
Posted On 30 October 2017 By MicroPyramid
Salesforce Object Query Language(SOQL) is used to fetch the data from Sobject in salesforce organization. As we know SQL is used by .Net developers to get data from a database in the same way SOQL is used by salesforce developers to get the data.
Posted On 21 October 2017 By MicroPyramid
Customers can submit their cases directly in their website using a simple web-to-case form. These forms are used to convert submitted information into customer support requests and cases which can be seen in Salesforce.com
Posted On 08 October 2017 By MicroPyramid
Schema builder in Salesforce is used to get all the objects and different kinds of relationships in one place. It can be used to modify and design new data models. Objects and fields can be created or modified in the schema builder.
Field update is one of the workflow actions available in Salesforce. Workflow is used to automate tasks, emails we regularly send and other record updates according to the organization requirement. Field update actions let you automatically update field values. These field updates are used in approval process and work flows.
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