Salesforce Managed Services

• User Training -Experts of the company will train the users the tips and tricks of the customer platform. User will learn how to use common list views, user settings, email templates, standard reports and dashboards.
• Administrator Training -Administrators are trained to work in salesforce environment. Administrators has grip on security models, customizing reports, changing layouts, setting assignment rules, managing data uploads and portal management.
• Managed Training -This Training helps the sales manager to use salesforce application to manage different teams. Managed trainers can learn how to communicate and coordinate between marketing teams, control measurable marketing activity and mass email functions.

Features

• Salesforce managed services has flexibility support model ranges from 9-5 weekdays to 24/7 critical support.
• This is a cost effective pricing for reduced total cost of ownership.
• Salesforce managed services has full management of complex salesforce organizations.

Managed Services helps drives you in following support areas

• Standard Administration -Basic administration includes user management, permissions(Role, profile, group), reports and dashboards, general troubleshooting, end user support, field customization, workflow and approval process development.
• Advanced Administration -Advanced admin includes process development, data migration/management, 3rd party tool setup, continual optimization analysis, APEX, visual force, triggers and process flows.
• Development -External system integrations, user experience, advanced reporting and dashboards, update planning and user adoption.
• SME/Advisory -Advisory includes third party force.com application research/review and release education.